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SIT20322

Certificate II in Hospitality

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

Course Snapshot

Take the first step toward tasting the art of hospitality and shaping the future with CII Hospitality. Unlock the secrets to success in the ever-evolving world of hospitality. A course designed for aspiring people. The ones who are looking to work in different hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Job Outcomes

  • Food and Beverage Attendant
  • Hospitality Assistant
  • Front Office Assistant
  • Fast Food Crew Member
  • Café or Bistro Assistant
Cover MockUPs - CII Hospitality

Program Details

Entry Requirements

There are no entry requirements for this qualification.

*While there are no pre-requisite for this course, participants must take the language, literacy, and numeracy (LLN) assessment. This will help us identify areas where you might need additional support during your studies.

 

Delivery

The training program is delivered with comprehensive trainer support to provide a rich and engaging learning experience.

The training program is delivered over 20 weeks. All students must attend both classroom sessions for theory and practical sessions held in the kitchen and restaurant.

Classes are held as below:

  • Duration: 20 weeks
  • Class Times: 9:00 AM - 3:00 PM
  • Locations and Start Dates:
    • Launceston - Fridays
      Starts 25th July 2025
    • Hobart - Mondays and Wednesdays
      Starts 21st July 2025

Put theory into practice through 12 service periods, serving real customers in real settings.

Student Experience Team is available Monday to Friday for assistance with any questions or support needs.

Contact details:

P: 1800 773 338   

E: support@asuria.com.au

Units

We offer 12 units plus 2 bonus units


Core Units Title
BSBTWK201
 Work effectively with others
SITHIND006
 Source and use information on the hospitality industry
SITHIND007 Use hospitality skills effectively
SITXCCS011 Interact with customers
SITXCOM007
 Show social and cultural sensitivity
SITXWHS005
 Participate in safe work practices

 

Elective Units Title
SITXFSA005 Use hygienic practices for food safety  
SITHKOP009 Clean kitchen premises and equipment
SITHCCC025 Prepare and present sandwiches
SITHFAB024 Prepare and serve non-alcoholic beverages
SITHFAB025 Prepare and serve espresso coffee
SITHFAB021 Provide responsible service of alcohol

 

Bonus Units Title
SITHCCC024 Prepare and present simple dishes
HLTAID011
 Provide First aid

 

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What you need before starting the course

To undertake this course, you will need:

  • To begin this course, you will need a USI. For more information on USI, go to: usi.gov.au It is a government requirement that participants undertaking Nationally Recognised Training in Australia have a unique student identifier (USI).
  • You need the below personal equipment for practical sessions:
    • Enclosed non-slip shoes (no open-toe footwear)
    • T-shirt (no buttons)
    • Long pants (no skirts/dresses for safety)

Course Cost

  • Government funding may be available for eligible participants in Tasmania
  • If you are not eligible for government funding the course can be delivered as a Fee for Service program across all States. We can organise a payment plan with you to cover the cost of the course.

Please note: Asuria will not collect prepaid fees from students more than $1500.00. To see our Refund Policy, please Click here

Complete the “Enquire Now” section below, and one of our representatives will be in touch

Why choose us?

We believe in you

At Asuria we believe in you. We respect you for who you are.
We seek to understand your life experiences and skills you have, and we will value those experiences and skills.Because your pathway to future employment is our primary concern, we will concentrate on your strengths, we will value your experiences, and we will respect you for what you have achieved. 

We hear you and support you

At Asuria we take the time to listen to you, talk with you and importantly help coach you. Your Asuria Trainer will ‘have your back’. They will get to know the ‘real you,’ offering personalised guidance, empowering you with the skills and knowledge you need to reach your full potential. 

We help you prepare for your future 

We will prepare you, brief you, and help you every step of the way. We will be there for you to make sure everything is going in the right direction – one that aligns with your future goals and meets your needs. Whatever your path, we will help you build the skills and confidence to prepare for your future. 

4-Mar-24-2025-12-13-14-5483-AM

E Any question? Message our team now

Have Questions? Call Us On Phone (8)1800 773 338

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Level 17, Tower A, 821 Pacific Highway, Chatswood NSW 2067

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Asuria acknowledges the First Peoples of Australia and their ongoing strength in practising the world's oldest living culture. We acknowledge the Traditional Owners of the lands and waters on which we are based and pay our respects to their Elders past and present, and their continued cultural and spiritual connection to this country.